Support Services Support Worker - Learning disabilities & Mental Health (Full Time, Part Time)

We are looking for a compassionate and dedicated Support Workers to join our team, providing person-centered care and support to individuals with learning disabilities, challenging behaviours and mental health needs. As a Support Worker, you will play a key role in helping service users live fulfilling, independent lives by promoting their well-being, encouraging positive behaviours, and helping them achieve their personal goals.

We have day and night shifts available.

Key responsibilities as our Support Worker

• Person-Centered Support: Provide high-quality, tailored care to individuals, supporting their physical, emotional, and social needs while respecting their dignity, choices, and preferences.
• Promote Independence: Encourage and assist service users in developing life skills, such as budgeting, cooking, and personal care, to enhance their independence in daily living.
• Manage Challenging Behaviours: Use de-escalation techniques and behaviour management strategies to support individuals in coping with challenging behaviours in a safe, compassionate manner.
• Health & Safety: Ensure the safety and well-being of service users at all times by following individual risk assessments and care plans, and maintaining a safe living environment.
• Build Positive Relationships: Foster strong, trusting relationships with service users, their families, and external professionals (e.g., social workers, healthcare staff) to promote collaboration in care planning and delivery.
• Support Plans: Following individual care and support plans of each client
• Daily Activities: Assist service users with personal care, daily routines, and participation in community activities to encourage a balanced, healthy lifestyle.
• Documentation: Keep accurate, up-to-date records on the service user's progress, incidents, and any other relevant information in line with company policies and regulatory standards.

Ideal Support Worker candidate

• Experience working with individuals with learning disabilities and/or challenging behaviours is preferred but not essential—full training provided.
• Strong communication skills and a compassionate, patient nature.
• Ability to manage and de-escalate challenging behaviours in a calm, supportive manner.
• A commitment to promoting equality, diversity, and inclusion in the workplace.
• Knowledge of safeguarding practices and health and safety regulations.
• Ability to work as part of a team, as well as independently.
• Flexibility to work shifts, including evenings, weekends, and holidays.

What we offer

• Competitive salary
• Free comprehensive training and ongoing professional development
• An attractive pension scheme
• Generous holiday entitlement
• Free access to mental health and well-being support services
• Genuine career progression opportunities within a growing organisation
• Company smart phone
• Monthly staff recognition and reward schemes
• A supportive and fun team with a wealth of experience

If you're passionate about making a positive difference in the lives of people with learning disabilities and challenging behaviours, we'd love to hear from you. Apply today and become part of a team that makes a real impact every day!