Support Services Senior Support Worker (Permanent, Contract, Full Time)

Job description
Fosse Healthcare is a leading provider of supported living, outreach and healthcare services across the East Midlands. We empower individuals by providing personalised support in their homes and out in the community, supporting adults with learning disabilities, Autism, PDA, mental health challenges, complex behaviours, and sensory impairments.

We offer flexible, responsive, person-centered services that help our clients lead fulfilling, independent lives, always aiming to deliver exceptional support and care that earns their trust and recommendation.

Role Overview: Senior Support Worker
As a Senior/Team leader you will support the Service Manager in ensuring smooth service delivery, taking leadership in their absence, and guiding Support Workers in best practices working with individuals with complex needs.

Key Responsibilities as our Senior / Team Leader:

• Assist the Service Manager in maintaining high-quality service and cover in their absence
• Line manage, mentor, and train Support Workers
• Ensure staff rotas are covered and vacancies addressed
• Build relationships with social workers, community teams, and families
• Ensure compliance with contractual obligations and CQC standards
• Safeguard service users and maintain confidentiality
• Conduct spot checks, quality assurance audits, and update records
• Address support workers’ and service users’ concerns
• Participate in meetings, on-call duties, and ongoing service improvements

Benefits:

• Competitive salary
• Referral Bonuses
• An amazing team that will provide you with support & guidance
• Company pension
• Company competitions and reward schemes
• Employee discount
• On-site parking
• Employee Assistance Programme

Requirements:

• 1+ year(s) of Support Worker experience
• Complex needs and challenging behaviour experience
• Basic computer skills
• Knowledge of support plans, risk assessments, and protocols
• Strong communication skills (Verbal & Written)
• Valid Driving Licence (required)

Join Fosse Healthcare and make a real impact in the lives of those we support!

Job Type: Full-time

Licence/Certification:

• Driving Licence (required)