Client surveys reveal some fantastic feedback

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We’re excited to share some fantastic feedback from our valued clients (and their next of kin) in the Mansfield & Ashfield areas received as part of our recent surveys

Out of 262 surveys distributed, an impressive 157 responses were received, reflecting a strong engagement from the community.

The overall feedback has been overwhelmingly positive, and we’re truly grateful for the kind words and insights shared:

  • 74% stated no improvements could be made
  • 96% are happy with the service they are recieving
  • 98% said they felt safe and have a good relationship with their care workers

Hearing that our efforts are making a difference is incredibly rewarding, and it encourages us to continue delivering high-quality service.

We extend a heartfelt thank you to everyone who took the time to provide their feedback, and we look forward to continuing our commitment to excellence in the future.